The Model of Conflict (Thomas-Kilmann Model)

The Model of Conflict (Thomas-Kilmann Model)

Introduction Conflict occurs when people have different opinions, needs, or goals. The Thomas-Kilmann conflict management model outlines five ways to handle conflict based on two factors: assertiveness (focusing on your own needs) and cooperativeness (focusing on the needs of others). These five approaches are competing, collaborating, avoiding, accommodating, and compromising. Knowing how to use these …

Functional and Dysfunctional Conflict in Organizational Behavior

Functional and Dysfunctional Conflict in Organizational Behavior

Conflict is a natural part of any group or organization. When people work together, differences in opinions, ideas, and perspectives are bound to occur. How these conflicts are handled can determine whether they have a positive or negative impact. Conflicts can be either functional or dysfunctional. Functional conflict leads to positive outcomes, such as better …

Causes/Sources of conflict in Organizational Behavior

Causes/Sources of conflict in Organizational Behavior

Conflict is a common challenge in organizations that can arise from a variety of sources. Understanding these sources helps to effectively address and manage conflicts. In organizational behavior, conflicts often arise from issues such as lack of resources, status differences, communication breakdowns, and personal grievances. Other contributing factors include differences in attitudes and expectations, lack …